Carpet Empire Plus
ShareCathedral City, CA 92234
Testimonials
Great company to work with. Fairly priced and very reliable and friendly. Their installers do great work as well.
We have purchased carpet from Carpet Empire since we moved to the desert in 2004. They are great to work with and their prices are the best! We just had them install Vinyl flooring and it looks beautiful. Edgar and Axel the installers, were very very good at their jobs and also very nice. Janis was extremely patient with me as I struggled with my choices. Always our go to place for any flooring needs.
The order was handled professionally, the installation was perfectly executed and I realized a substantial savings over another local carpet retailer.
Carpet Empire is the best! My wife and I were in a real bind. We (I) had delayed on the ordering and scheduling the installation of new carpet and hadn’t even sized the job. I kept thinking it was ten years ago before the pandemic when carpet was available on reasonable notice. To my surprise all of the home improvement stores were completely backed up and carpet was eight to ten weeks out at minimum. Then a friend turned me on to Carpet Empire. I rushed over at a late afternoon on Friday and met Mia. She is just wonderful to work with. She could sense my frustration and was very helpful and patient. She knew every inch of that store and was able to use my approximate square footage to see if there was any carpet available in the size I needed. Score! She found a beautiful carpet that was in inventory and she moved mountains to get an estimator over to get precise measurements and to get the installation installed on the calendar even prior to the estimate. I was able to pay the deposit and leave the store and have peace of mind over the weekend. The early part of the week the estimator came out, measured the area and it was less square footage than we thought, and Mia promptly called me and adjusted the price considerably without my having to ask. This is a stand up company and I have referred them multiple times since with rave reviews from my friends. Cannot give them all of the stars that they deserve!!
Great install job by their team. Removal was fast and they took away everything! The installation was seamless (pun intended) and I'm very happen!
Recently bought an older home and we used Janis at Carpet Empire to help us with new flooring. We purchased luxury vinyl plank and carpeting with them and they did a great job! Very professional, great selection of product and good prices.
Helpful! Great prices
Beautiful store with beautiful selections and hardest workers I've ever seen. Excellent customer service! I definitely recommend this store to everyone!
Carpet Empire plus presents you with the best service and as always the best price for quality products. I would not go anywhere but Carpet Empire Plus.
When we could not get our first choice of vinyl, (due to USA and China's labor laws clashing )Mike Thomlinson at Carpet Empire Plus gave us a generous quote on our 2nd choice of vinyl. The flooring is exactly as described - beautiful, child proof, pet proof, strong, resilient, smooth, subtle and comfortable. Our visitors have claimed our house looks new, brighter, and bigger. We are enjoying being able to walk from room to room barefoot for the first time since moving here . Our only regret is we ordered too much and now have 10 boxes of vinyl flooring (enough for a 15 x 15 sq ft room) to sell.
As a designer and construction manager I dealt with Empire Carpet quite a lot and always found them to be a great company in both the quality of their materials as well as their customer service.
Staff from sales to installation were most helpful and friendly Would recommend to anyone purchasing carpet.
I called and issued multiple emails concerning to approximately identify my current carpet, material, type, design, quality and supplied them with photos. While I spoke with two employees. Both of them failed at responding with either they are not trained to identify or we will find someone who can help you. All I wanted was to get clarification as to what I have so I know what price range to stay within. Update: employee responded.update: they've responded to inform me they sre waiting on identifying.
Great service from purchase, measurement and installation!
If you are comparison shopping look no further. Mike Tomlinson gave me a fair price for a great quality product. His team moved all of my furniture and did an amazing installation job. I am very grateful for the care and attention to detail during the installation.
The family and team at Carpet Empire Plus have been an amazing resource for many years. For both my personal and client’s homes, I highly recommend them. It is so nice to be Abel to say o am totally loyal to them and that always go above a beyond at every detail. Even after the hurricane, they were right there for me. They’re simply the best out of am often noisy and crowded segment. Thanks for all the years of great service and product.