ServiceMaster By Singer
Baltimore, MD 21237
Testimonials
Crew was professional and answered all my questions. I would recommend ServiceMaster to all my family.
The promptness! Being on the job when they say they'll be there, the workers were very polite and informative through out the process, and easy to understand and get along with. I would say a remarkable job and well done. Many thanks for good workers who are really needed.
The employees are so nice and friendly. Explained everything to me in detail and we're very thorough in completing the job.
Our service reps Marlon and Chris were outstanding. A flood in your home is a devastating experience, but having a service that could come in and immediately take care of every detail from initial clean up and abatement to the finishing touches of putting furniture right back where it belonged was amazing. Even better, they worked directly with my insurer (USAA) and were able to seamlessly coordinate to make sure that everything was taken care of, without my need to broker any details. As awful as our flood was, the aftermath was worry free!
What I liked about your company was that you didn't just come in here and rip up my carpet and go, you made sure I was happy with the work performed.
Good communication. All techs seemed knowledgeable and professional. All techs did well cleaning up after themselves. Majority of contractors do poor job cleaning up before leaving but not ServiceMaster.
Sarah and Omar made us feel calm, and gave us confidence that our home would be cleaned; from the walls to our picture frames and everything in between. I love that they cleaned our air ducts so we don't have to worry about the chemicals circulating with our heat and air conditioning. They have called us several times throughout the process to make sure we are happy with their progress, and to ask if there is anything else they can do/clean.
On time and knowledgeable.
Communication was impeccable. Service was quick and efficient and the customer service to make sure I was satisfied was great. I'm very pleased with my experience here.
On April 6, 2017 my basement was flooded and I was devastated. I contacted my homeowners insurance and they directed me to your company, Service Masters who arrived at 8:30 and worked practically all night to secure the affected area. I would like to formally commend Shawnte, Fred, Jacob, and Seth who came to my home and did an impeccable job of discarding the saturated carpet, bringing in the humidifiers, packing up my entire basement and checking back on me and my residence until the job was completed. The team was courteous, polite and very conscientious. If ever someone needs your company, I would be the first to refer Service Masters because your company really gets the job DONE.