Johnson Controls
San Leandro, CA 94577
Testimonials
I work for the DOD specifically the Navy. We have thousands of parts with national stock numbers listed as Johnson controls as the sole supplier. My problem is that every time I try contacting them to obtain a quote or any information on a part they carry all I get is the run around. I have literally called dozens of numbers for them ,and their suppliers, and got nothing except another non working number. The ones I was able to reach do not apparently deal with Navy related p...
I purchased a York hvac system 6 years ago. The evap coil froze over yesterday and the hvac company says it must be replaced. Called JCI customer service and they were less than helpful. Said it's out of warranty not their problem. The replacement York coil is special order, 3 week wait, over $1500 and only has a 1 year warranty. Why would I spend that much money with a company whose product prematurely failed and they don't care. For a little more money a new air handler from a different company comes with a 10 year warranty and is in stock. It makes no sense. Don't know how York continues to exist.
Johnson Controls or JCI is the parent company to Tyco Simplex. Horrible company to deal with ! I've been attempting to contact the CEO Alex Molinaroli via email and letters, no response. We simply want out of our contracts!
Purchased new construction with a YORK system in 2014. It's now 2017 and we've had nothing but ongoing issues and RUN AROUND from Johnson Controls regarding the product. Last summer the condensation coil failed, causing hundreds of dollars in freon replacement and labor. This summer, it's the evaporator coil that failed, causing more money in freon replacement and labor. We are in the THOUSANDS for freon/labor. Our installer doesn't want to accept liability. When making a case to Johnson Controls, I was instructed to contact the dealer. The dealer doesn't want to accept liability either. Both the dealer and installer relay to me that YORK is using cheap parts and as of recently they have overhauled the parts because there have been so many issues. YORK wants a data tech sheet, which the dealer nor installer want to pay for. And I'm sitting here with a 2 yr old and a 5 yr old in the middle of the summer with an AC that doesn't work. YORK has their money, now they do not care. Business won't last much longer.
Johnson Control was the best job my husband every had,but after about 40's yrs he left me and I do thank the company for the job they gave my husband I hope it keeps getting better and helps people with work.I miss James Walker if any one every see him please tell him I miss and love him.Thank you Johnson-Control for almost 30 years with my husband working there.