Bolton Construction & Service LLC
Raleigh, NC 27604
Testimonials
Excellent service from Ben. I called and he came out and fixed my unit the same afternoon, and was very helpful in answering my questions. Thank you so much! I will definitely be using your service again.
My cooling until recently went out in my townhouse and after the on-site maintenance staff was unable to fix it they called Bolton. Ben came out first thing the next morning and greeted me and my family with a bright smile and wonderful attitude!! He worked extremely hard all day to make sure it was working properly ( in 92 degree weather) and also took extra time to answer all of my questions. J.B, the repair manager was also here helping to get it resolved and he was wonderful too!!
Good morning Shawn,
Clearing out emails and just wanted to thank you again for all your excellent help. The guys were great and we really appreciate their candor about what is worth fixing. It is refreshing for a company to care about a customer’s budget. Bolton is now our go-to place for everything. Professionals from start to finish.
Have a blessed day!
Ben and Kevin diagnosed the problem promptly and made the repair immediately. They were both very professional and polite.
Excellent service provided during our air conditioner outage. Our technician, Adil Samir, was very knowledgeable and professional. He was able to diagnose the problems efficiently and effectively. He resolved the issues and understood our exasperation at the problem taking so long to resolve.
Your company recently replaced my aging Janitrol furnace and air conditioning system in Cary. My purpose in writing is to tell you how--over the past two months--I have become increasingly impressed with Bolton Construction and Service. The knowledge and quality of work delivered by your field team is most remarkable. My favorable view of your company began with my first meeting with Duane who assessed my needs and helped engineer a solution. My appreciation for Bolton grew even greater when Duane introduced me to Leroy and Darrell who installed my new Trane system with the most care and attention to detail that I have seen in a very long time.
Richard was on time and very professional and pleasant. He was thorough. I would love to have Richard be our permanent technician!
My husband and I have used Bolton for many years, and the company regularly services our heating/air conditioner units. We have always been pleased with the company, but the most recent service was so spectacular that we feel it important to let people know. Our faucet in the master bath broke Friday morning and began leaking a lot of water under the sink. I called Bolton and was told they would have someone here on Monday between 10:00-12:00 (which we thought was very good)!
Our 200 amp main breaker failed on Friday evening, June 17th. We called several local firms, but none had a part on hand and most said that we'd need to wait until Monday for service. We spoke to Emerson with Bolton and described our problem. He called a local supplier and arranged to pick up a replacement breaker on Saturday morning, outside of normal business hours. I received a call from Emerson at 7:00 am on Saturday morning notifying me that he had the breaker and by 7:30 am he was at our house and making the repair.
I had service yesterday at my home on my AC unit. This was the first time that I required service for my AC unit since it stopped working on Sunday night. I had several phone numbers lined up to call Monday morning, but your company was the first to get back to me. I found your advertisement in the phone book at my work. I am so happy that I was called back promptly and had someone to take care of the repair by noon that day.
I did not actually use Bolten for any services; however, yesterday my car ran out of gas and I was stuck helpless! Two of these wonderful employees offered to help me without any hesitation. I will absolutely be using Bolten if I ever need them based on their amazing service to someone who isn't even a customer (yet)! I cannot thank those two men enough! :- )
Thank you to Ben for the great service when our AC went out! Friendly, kept in touch by phone when running late--thanks for the great service
I was having some serious issues in one of my rental homes, and the day we called, they sent out 2 techs, Ben and Rich, to address the issue and repair it. They were extremely professional and efficient, and had the A/C up and working in no time. I was expecting a rather large bill, but to my amazement, it was very reasonable, and worth every single cent.
I also want to add that I have 3 very large dogs...
I was in a bind when I called Bolton, I had no hot water, so I needed an electrician and a plumber, and because of my busy schedule I needed them both to come at the same time, and complete the job promptly so that I could carry on with my day. Well not only did they fix my problem, but they also came on time, were knowledgeable, professional, and courteous. I’m putting Bolton Service on my speed dial for future emergencies.
My heat pump broke down in the dead of winter and I have a small daycare in my home so of course I needed it fixed pronto. I called Bolton and they sent out a tech who repaired the system in a jiffy and was even quiet so he didn't wake the kids up at nap time. Thanks Bolton.
This was a Sunday emergency visit. Adil came to our rescue!!! The service was great, he did a thorough job, and explained what we need to do to keep things up and running. Hoping the owner of our office condo will sign up for a yearly contract; she says she intends to do it tomorrow.
A wonderful experience.
I just wanted to tell you how pleased we were with the service we received from Bolton Service and Construction on Sunday, January 24th. The Blenheim Condominium Association had an issue come up with a “mystery” electrical line that needed immediate attention due to an unrelated issue with a gas line/furnace underneath one of our units. I called the after hours service line on Sunday afternoon and received an immediate call-back from your on-call electrician, Emerson. Emerson told me he would be out shortly and about 45 minutes later he was at the site.
Reese did maintenance on AC today. In my book he is tops!!!!! Bryan did plumbing very pleased with his work!!!!!!
Thanks to Bolton for help with my AC. It went out 5/27 and company was coming 5/28. I called the emergency line and Ricky promptly called me back. We discussed the problem and decided to wait until the next day for repair. I called and left a message on the main line. I got a call about 7am the next morning and was told I could be worked in for a repair.
Ricky arrrived around 10 am. He got right to work and had me back up and running cool in about an hour.
I've relied on Bolton for 25 years. They've replaced a steam boiler furnace at a previous residence (aged out) and 2 gas furnaces and 2 water heaters (one each aged out and one water damage) in my current location. Additionally, they come twice a year to tune up the AC and furnace, as preventive care. My AC unit is probably 30 years old but still going strong.
Camden visited last week for the AC check up and provided the professional, courteous, efficient service I have come to expect from Bolton's team. He was a fine representative of a fine, heritage service company serving Raleigh for generations.