Cleaning Services Group, Inc.

Company:

Cleaning Services Group, Inc. has been incorporated since October 30, 1992. CSG is a leading service provider of quality building maintenance for over 15 years. Logistics is our strategy; Service is what we do. Developing a core solution and maintaining that solution with minimum cost is only part of the customized services we provide.

CSG is totally committed to customer satisfaction and provides reliable, responsive, quality cleaning to office buildings, commercial properties, distribution centers, medical facilities, grocery and retail store chains, cinemas/theatres, restaurants, educational facilities/universities and banks, located throughout the United States. Outsourcing facility management to Cleaning Services Group enables our clients to focus on their core business, while CSG focuses on maintaining their facilities.

Corporate Capabilities:

Several distinctions set Cleaning Services Group above the rest of its competitors: INSPECTION AND QUALITY CONTROL: A daily lead person inspects the areas of responsibility. A daily/weekly checklist is provided by CSG and needs to be signed by facilities management weekly. The area supervisor performs a weekly, working hands-on audit. Any deficiencies noted are corrected within 48 hours. On a twice-monthly basis, a CSG district manager and facilities management inspect the facilities using a detailed quality control form.

Company Structure:

Our management is prepared to devote its full energies and extensive resources to the installation of our service program at any location. Thanks to years of hard work we are able to offer virtually trouble free, consistent service at uniformly high standards, anywhere in the United States.

CSG personnel who maintain a supervisor’s title or higher are equipped with cell phones, pagers GPA systems and laptop computers 24 hours a day 7 days per week. This assures our valued customers of rapid response to any emergency situation at all times. One quick telephone call will initiate action. Most situations will be taken care of within 24 hours of a customer's call. Emergency service with one-hour response time is always available.

The cleaning staff is one CSG takes pride in. We make certain that only properly trained personnel are involved in the maintenance of your property. Building supervisors regularly attend classes given by CSG. In addition, key supervisors regularly attend classes given by Building Service Contractor's Association International (BSCAI) and the International Sanitary Supply Association (ISSA). Our supervisors are educated in the
areas of cleaning technology, training of others, communication, personnel management and leadership. Supervisors are in turn responsible for the training of custodial personnel. The custodians are trained in the latest cleaning methods and taught to take pride in their workmanship through video training and class room techniques.