West Coast Insulation
Hayward, CA 94545
Testimonials
We used West Coast Insulation to insulate our new home. They did a great job. They were quick and responsive with their initial bid. Their pricing was competitive. They were easy to schedule, on-time, and efficient. I highly recommend them.
As a General Contractor I have used West Coast for around 20 years now. Always happy with the service. Installers know their jobs, not just a laborer off the street at Home Depot. Last renovation my company did we had the chance to watch them install the attic batts before sheet rock. Impressive to say the least.
I moved to Newark and am currently using them to upgrade my house. They did the walls first, drilling into the walls up and low and shooting the insulation in. I had my painters paint the outside of the house after that and you could not locate the holes they patched.
Just had a new furnace installed in the attic and will now have them come and add to the attic space, plus new batts in the crawl space.
I have also used them for a Fireplace insert on a previous job.
Will be using them for all my insulation needs in the future.
Awesome company! I use them all the time on my commercial projects. They are reliable, cost effect and very efficient. I would refer them any day of the week! Pete is excellent to work with!
West Coast Insulation came recommended from a contractor friend. The estimator showed up on time and was professional, knowledgeable, and gave me a fair estimate. He said to insulate my house would take a day and half. I scheduled the appointment and took two days off work.
On day 1, no one showed. I called at 12:00 and the office had no idea where their team was. I had to call back a few times, and after 2:00 the office told me they wouldn't be coming that day. They said they could get it done the next day if they showed up early and left late.
I don't know if they could have finished in one day, but the couple of extra hours the office was adding wouldn't equal the full half day the estimator said I needed, and at that point I didn't trust them. What if they only half finished? It didn't matter anyway - I wasn't free during the morning or the late afternoon they were trying to add. So I took those two days off work for nothing.
The company tried to reschedule, and I said that I'd do it if they offered me a discount to offset the money I lost not working for two more days, which seemed reasonable. They told me to make my case to the owner. The owner (unsurprisingly) never responded.
As a last attempt I emailed the estimator directly, because he seemed like a really legit guy and I get that mistakes happen. I made the same case to him and asked for a discount. He agreed that the situation was unacceptable and said he would intercede with the owner and get back to me. When I checked a week later, having heard nothing, he responded very rudely and said I should take responsibility for canceling on the second day. Thanks for the lecture, Dad? It's not my fault that I had a schedule to keep (unlike West Coast Insulation, who apparently doesn't care about that sort of thing), and it's not my fault they were trying to cram a day and a half of work into one day because they couldn't be bothered to show up. Emailing me with accusations that this was my fault (some parts were even in ALL CAPS, for extra emphasis!!!) is just rude.
There's no shortage of insulation companies. Find one that treats you like you're paying them to do a job, and that will act responsibly with your time.
We used West Coast Insulation to insulate our new home. They did a great job. They were quick and responsive with their initial bid. Their pricing was competitive. They were easy to schedule, on-time, and efficient. I highly recommend them.