American Stair & Rail Artisans
Jackson, NJ 08527
Testimonials
Needed repair and new installation of several sections in of rail in a 3 story, historic home that had been storm damaged. The finished product looked great - even much better than I anticipated. The office staff was delightful and a ...More
The owner and one of his workers came out to my house to fix creaking stairs. They did a phenomenal job fixing the stairs of this 90 year old home. Not only are the stairs silent, but it feels sturdier. I called 4 or 5 other companies
My company refers American Stairs quite a bit. They are consistently reliable, professional & they do an Excellent Job, every time.
They are Family Owned & Operated and Masters of their craft.
Glenn Owner of Carpets To Go NJ
They are honest, priced well, and excellent service.
Amazing company! The owner steve is an amazing business owner, and he is a funny guy. He is amazing at what he does. I will definitely recommend his services to all friends and family.
American Stair was easy to work with and flexible when I changed my mind during my project. I liked too that they provided me with lots of examples and photos to see how my job would look.
This is a great company I have used and am still using to this day . I have built many homes with all different stairs and railings in them and they have the best product ,service and price point out there . They are a pleasure to do business with .
I had made an appointment for an estimate on a Wednesday between 12 and 2 - Peter was supposed to come by. By 2pm, no one had shown up. I called Renee, and she told me she would try to get in touch with Peter. At 2:45, I hadn't heard back, so I called to find out what had happened. She said she still hadn't heard from him and would get back to me. At 3:10 I hadn't heard back, so I called her to let her know I had to pick up my kids from school and wanted to know what was going on. She promised she would get back to me and let me know what happened, but the tone of her voice was very apathetic. At 4:15 I called again and left a message saying how shocked I was by the lack of customer service, didn't know if Peter had been in a car accident, etc. 10:15 the next morning, still no word from Renee. Called her up, she said Peter had never received the paperwork and she had the wrong phone number written down for me. I finally got my estimate from Peter, who was very nice, on Friday. $700 for materials, another $700 for installation. Considering how put off I was by the lack of consideration for my time, I decided to look into purchasing the supplies from another company. I purchased everything I needed for $360 including Fed Ex ground shipping.
American Stairs and Rail have been in business in central Jersey for a long time. They are a wonderful family owned and operated business serving customers as family. Their salesmen, secretaries, and showroom designers, know how to make someone feel comfortable, welcomed, and respected.
My experience with them over the past 8-9 years has been very positive. Their design is always perfect, and the delivery of products and installation is always on time (and sometimes ahead of time).
As a contractor, I would recommend them to large developers, small contractors, and homeowners doing their own remodeling.
Outstanding quality and craftsmanship. Very professional, reliable and easy to work.with. My new staircase and railings are a great addition to my home.
The office staff truly went above and beyond to work with my schedule.
Thank you!
American Stair & Rail installed the stair treads, railings and balusters in our home. Originally, another contractor was supposed to lay down the treads and landing but in the last minute we asked American Stair to take over that job. And they did so with great expertise and in the end it looked like a million bucks. We met with Renee at their Lakewood showcase and she went over all our options. Upon speaking with me, she immediately was able to pinpoint my design taste and picked out all the right things. When we were stuck trying to choose between 2 baluster types, she ordered samples from the manufacturer. Her husband, Steve, brought them over to the house instead of us having to imagine what they might look like. Steve was also very nice, patient and offered a lot of advice for the installation. Overall, all of their employees have been very, very pleasant to work with!
American Stair and Rail Artisans designed, furnished and installed a beautiful curved staircase for our home in Freehold, NJ.
They showed incredible professionalism from beginning to the end.
The owners personally got involved during the design and installation phase to make sure our experience and finished product is acceptable to us.
Their installers are exceptional masters at what they do and it shows in their work.
If you have staircase project no matter how small or big, you will make a mistake if you do not hire American Stair and Rail Artisans.
I am a Builder/Contractor who specializes in custom homes in Central and Southern New Jersey, I have been using American Stairs for close to 30 years for all my stairs and rail needs, they have proven to be professional, reliable, fair in their pricing and the quality of their product is excellent.
Along with the professionalism they exhibit they are also very nice people to work with and will always go out of their way to help you out in a pinch.
I would highly recommend their services to anyone....
We have a beautiful staircase, balcony & baby gate thanks to American Stair & Rail Artisans. They helped us with the whole process from design thru installation. They are true professionals & their workmanship is excellent.
We absolutely LOVE the way our new banisters & balusters turned out. It completely changed the look and feel of the entry way and foyer of our home.
The staff at American Stair and Rail were there and helped us every step of the way from choosing the balusters & design layout. The owners were amazing. And their installer Carmine is impeccable at his craft!
I would highly recommend them!
We absolutely LOVE the way our new banisters & balusters turned out. It completely changed the look and feel of the entry way and foyer of our home. ...More