As Operations Manager, Hank makes sure that Cowleys Pest Services runs smoothly from sales, service and administration. Hank has been with Cowelys over 5 years, keeping his keen eye on quality control, technician training and our larger, community properties that we service.
Hank came to Cowleys with 24 years in the Customer Service Industry. Keeping customers happy is his lifeblood.
The last 24 years has been spent dealing with in the Community Association Industry on both the Service as well as the Management ends. Hank has been an active member of the Community Association Institute, The NJ Shore Builders Association, International Real Estate Management and The NJ Wildlife Control Operators Association as well as holding several licenses in the Pest Control Industry.
Hank has also been involved with putting together and providing hands-on training seminars for industry professionals in both the Pest Control and Construction Professions.
Prior to joining the Cowleys family, Hank was managing and directing a service company with 24 employees, as well as the day-to-day operations and training, including many years of receiving and resolving customer disputes.