Burris Window Shades
Oakland, CA 94612
Testimonials
Michael was extremely professional, met me on time at my home for the preliminary consultation and walked me through all the options with samples and other photos.
?The finished product is gorgeous-- I got roller shades with a small metal chain to roll them up and down on the side (which are the same shades Burris installed in our office building in Jack London Square). They were only about $100 more than mini blinds which was their least expensive option.
Because they do 50/50 residential and commercial they are able to get really good deals on products but still maintain the "small shop" local feel.
?I would highly recommend Burris-- excellent customer service and a pleasure to work with.
"Excellent service provided by Steven, Mark and Rick! These guys are the experts in what they do.
I had a few shades in my loft that required some work, and Steven did an outstanding and meticulous job rebolting my custom shades and restringing our blinds that were uneven for a few years.
?I can't say enough about the level of professionalism and care performed in less than 2 hours. Exceptional work! Thank you!"
I had a tenant who swore that one of the Roman shades in her apartment just magically broke and that she was the most careful and conscientious shade opener and closer ever in the history of all shade openers and closers and that there's NO WAY the jacked up shades were in any way her fault.
Right.
So I called Rick Burris to see if I could just have it re-strung (?) and VIOLA, he worked his magic in like 15 minutes and charged me a tiny fraction of the cost of a new shade.
Bonus: He commented that someone had clearly been monkeying with the shade's cords so I felt extra confident in taking the cost of Rick's services out of her deposit.
BOOYAH!
Read the 5-star reviews on Yelp so was very hopeful that Burris Window Shades could help us with a Lutron roller shade installation. Stopped in at their store, talked to one of the employees who took down my contact info and said the owner would call me. Never heard another word from the owner or anyone else.
Burris Window Shades is now PACIFIC LIGHT AND SHADE INC.
I had two customized shades installed in 2004 to the tune of several thousand dollars.. The chain on the smaller blind broke. I asked to have a quote on a replacement chain with receptors. One arrived at my door 3 weeks later . I was invoiced three weeks after that for $36.95 [ keeping in mind there was no original cost quote given ] . This is a case of customer gouging. Who in their own mind would pay $36.95 for a simple 8 foot chain ? By the way - it wasn't platinum.
I had no recourse but to pay the invoice BUT I will never recommend or use them ever again.